Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Careit platform, including our website and mobile application (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

Description of Service

Careit operates an online venue and platform that permits individuals and businesses with surplus food to connect with nonprofits and food rescue organizations for food redistribution purposes. We facilitate connections between food donors and recipient organizations but are not a party to any transactions between users.

Careit operates the Service in two modes: (i) a donation-only mode, in which listings are offered free of charge and no payment, exchange of value, or barter of any kind is permitted between users on or off the platform; and (ii) a paid marketplace mode, in which listers may offer items for sale to buyers. In both modes, Careit is not a party to any transaction between users, does not take title to any listed item, does not act as the seller of record, and provides only the software platform and matching service. In paid marketplace mode, Careit may facilitate payment between buyer and lister through a third-party payment processor and charges a separate platform service fee for use of the Service.

Eligibility

To use the Service, you must be at least 13 years old. Users between 13 and 18 years of age must have parental or guardian consent. By using the Service, you represent and warrant that you meet these eligibility requirements.

Individual users may not donate prepared foods through the platform due to food safety regulations. Business accounts with appropriate licenses and food handling certifications may donate prepared foods in compliance with applicable laws.

Account Registration

To access certain features of the Service, you must register for an account. When you register, you agree to:

• Provide true, current, complete, and accurate information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

User Conduct

You agree not to:

• Use the Service for any unlawful purpose
• Post false, inaccurate, or misleading information
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to other accounts or systems
• Use the Service to distribute spam or unsolicited communications
• Violate any applicable laws or regulations

Food Donor & Lister Responsibilities

If you are a food donor or marketplace lister, you agree to:

• Comply with all applicable food safety laws and regulations
• Donate only food that is safe for human consumption
• Accurately describe all donated items including quantity, type, and any allergen information
• Maintain proper storage and handling of food until pickup
• Promptly notify recipients and Careit of any food recalls affecting donated items
• Comply with the Bill Emerson Good Samaritan Food Donation Act and similar state laws
• Obtain and maintain any licenses, registrations, or permits required for the items you list — including any state-equivalent licenses for feed, agricultural products, or other regulated goods.
• Label all listed items in compliance with applicable state and federal labeling requirements.
• Report and remit any applicable inspection tonnage tax, sales tax, use tax, or other transactional tax owed on the items you list or sell. Careit does not collect or remit these taxes on your behalf.
• Listers in donation-only mode may not accept payment, consideration, exchange of value, or barter for listed items on or off the platform. Items listed in donation-only mode must be transferred gratuitously.

Nonprofit Recipient Responsibilities

If you are a nonprofit recipient, you agree to:

• Maintain appropriate licenses and certifications for food handling
• Pick up donations within the agreed-upon time windows
• Handle and store received food according to food safety guidelines
• Distribute food only to your stated beneficiaries
• Not resell donated food items
• Provide accurate information about your organization and capacity

Marketplace Listings (Paid Mode)

Listers and buyers, not Careit, are the parties to every transaction conducted through the paid marketplace. The contract of sale is between lister and buyer. Careit does not negotiate, set, or guarantee any price; does not take title or possession of any item; does not act as seller, buyer, broker, agent, distributor, or commission merchant; and makes no warranty as to the quality, safety, legality, or fitness of any listed item.

Payment is processed through a third-party payment processor under the lister's own merchant account or sub-account. The receipt of sale for the listed item is issued in the lister's name. Careit's platform service fee is separately stated and represents compensation for software and matching services only. Eligible items. Only items expressly permitted by Careit's then-current listing policies may be offered for sale in paid mode. Pet food and any item Careit designates as ineligible may not be listed for sale.

Compliance

Listers are solely responsible for compliance with all federal, state, and local laws governing the sale of listed items, including licensing, labeling, recordkeeping, and tax-collection obligations.

Payment Terms

Certain features of the Service may require payment of fees. If you choose a paid subscription:

• Monthly subscription plans auto-renew unless cancelled at least 10 days before the renewal date
• Annual plans require yearly commitment and are non-refundable
• All fees are exclusive of applicable taxes
• We reserve the right to change pricing with 30 days notice

Marketplace Service Fees

For paid marketplace transactions, Careit charges a platform service fee of 10% of the sale price unless otherwise specified. Fees are charged to the seller and deducted from payouts via the third-party payment processor. Service fees are separate from the price of the listed item and are not refundable except as expressly stated in our Refund Policy.

Buyer-Lister Disputes

Any dispute concerning the listed item — including item condition, non-delivery, or misrepresentation — is between lister and buyer. Careit is not a party to the transaction and is not responsible for issuing refunds of the item price. Buyers and listers should attempt to resolve disputes directly; if payment was processed through Careit's third-party payment processor, the processor's chargeback and dispute procedures apply to the item price.

Intellectual Property

The Service and its original content, features, and functionality are owned by Careit and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Privacy

Your use of the Service is also governed by our Privacy Policy. Please review the Privacy Policy to understand our practices.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Careit does not guarantee the quality, safety, or legality of donated food items. Users are responsible for conducting their own due diligence.

Careit does not verify lister licensure, labeling, or tax compliance. Buyers are responsible for confirming that any item purchased through the marketplace is lawfully sold and properly licensed by the lister.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Indemnification

You agree to indemnify and hold harmless Careit, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

Termination

We may suspend or terminate your access to the Service at any time for:

• Material breach of these Terms
• Non-payment of fees after 30 days
• Violation of food safety regulations
• Fraudulent or illegal activity
• Any other reason at our sole discretion with notice

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the "Last updated" date.

Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@careit.com