Privacy Policy
Last updated: December 26, 2025
Introduction
Careit Co ("Careit," "we," "us," or "our") operates the website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you register on the platform, express interest in obtaining information about us or our products and services, or otherwise contact us. This includes:
- Name, email address, and contact information
- Organization name and type
- Address and location data
- Account credentials
- Communication preferences
Automatically Collected Information
When you access our platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Payment Information
We do not collect or store payment information, including credit/debit card details. All payment processing is handled by third-party payment processors.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform
- Connect food donors with recipient organizations
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and offer support
- Monitor and analyze usage patterns and trends
- Develop new products, services, and features
- Comply with legal obligations
Sharing Your Information
We may share your information in the following situations:
- With Other Users: Information necessary to facilitate food donations, such as contact details and pickup information, is shared between donors and recipients.
- With Service Providers: We may share your information with third-party vendors who perform services on our behalf.
- For Legal Purposes: We may disclose information where required by law or to protect our rights.
- Business Transfers: In connection with any merger, sale, or acquisition of our company.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Generally, information is retained for three years unless legally required otherwise.
Your Privacy Rights
For California Residents (CCPA)
California residents have the right to request disclosure of what personal information we collect, use, and disclose. You may also request deletion of your personal information and opt out of the sale of your personal information.
For European Residents (GDPR)
If you are a resident of the European Economic Area, you have certain data protection rights including the right to access, correct, update, or request deletion of your personal information. You also have the right to data portability and to withdraw consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@careit.com